Aftersales Service Assistant

Full Time

Aftersales Service Assistant

Job Responsibilities:

  • Greet customers in a friendly, professional manner upon arrival.

  • Assist with scheduling service appointments and provide service details and pricing.

  • Coordinate with service advisors and technicians for timely vehicle completion.

  • Escort customers to the waiting area and provide status updates.

  • Assist with vehicle check-in/check-out, document condition, and obtain customer signatures.

  • Manage incoming calls and respond to customer inquiries courteously.

  • Maintain cleanliness and organization of the service reception and waiting areas.

  • Assist with administrative tasks: filing service records, preparing invoices, and processing payments.

  • Collaborate with team members to achieve departmental goals.

Application Form

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