PT. Auto Trisula Indonesia has been the official importer and dealer for Maserati in Indonesia since 2014, offering high quality service and focusing on meeting the needs and desires of customers. In keeping with the credo of putting customer satisfaction at the heart of everything we do, PT Karta Kencana offers ‘Maserati Assistance’. Through this exclusive service, Maserati Indonesia ensures that customers will experience the best of Maserati, anytime, anywhere. This service aims to provide solutions for Maserati owners experiencing technical problems with their vehicles.
Maserati Indonesia engineers undergo hands-on training conducted by Maserati Italy to understand all technical issues and are available to carry out repairs on the spot, whether at home or the office. Where necessary, complimentary pick-up and delivery of Maserati is available for further and more in-depth diagnosis at authorised workshops.
As part of Maserati Indonesia efforts to ensure that a Maserati is in its best possible condition, our highly skilled team members periodically invite Maserati owners to a general check-up at Maserati Indonesia authorised workshops that are equipped with Maserati Diagnosi — a full scanner that is connected directly via online streaming to Maserati in Italy with access to the best solution to any technical problem.
